FAQs, Documentation,Inquiry form, provides contact information for our support team.
Frequently Asked QuestionsFAQ
Reception email address
Support team hours
Weekdays 10:30-17:30 Japan time, excluding weekends and holidays
・We do not plan to accept applications over the phone.We are planning to accept only e-mail or inquiry form.
- The maximum expected time for a customer to receive an initial response from a member of the customer support team is 6 hours.