Rental businesses such as rental conference rooms, shared offices, rental offices, coworking spaces, and event spaces are among the businesses that are compatible with Sakurabook.In this article, we will specifically introduce what kind of business development is possible using Sakurabook.

Rental space market expanding due to work style reform

The rental space business, which includes rental conference rooms, shared offices, and co-working spaces, has steadily expanded its market share in recent years as part of work style reforms.

According to a survey by Yano Research Institute, the market size has been expanding year by year since 2014, and it is reported that the customer base is not only sole proprietors and start-up companies, but also an increasing number of major companies. .

“Today, with the spread of telework and mobile work for the purpose of realizing flexible working styles, new office formats such as shared offices and co-working spaces are attracting attention in addition to conventional rental offices (rental offices). These are offices with new functions based on the premise that users not only share work space like conventional rental offices, but also share information and knowledge with each other.

In addition to expanding the number of facilities, including local cities, entrants, foreign companies also entered the domestic market in 2018, expanding the number of facilities centered on large properties.

​Until now, the main users were sole proprietors and start-up companies, but in recent years there has been an increase in the number of cases where large companies are using shared offices as part of work style reforms, and this expansion of the user base is also expected to be shared. It supports the good performance of the office. ”

Source: Survey on rental conference rooms Yano Research Institute

https://www.yano.co.jp/press-release/show/press_id/2339

Competition is intensifying as the market expands... A highly convenient reservation system is essential

In the rental space business, competition is intensifying as the market scale expands.

For example, there are cases where a business operator that used to run monthly condominiums has changed the business format of a part of the property to a rental conference room, shared office, or rental office in order to respond to the decrease in business trip demand due to the corona disaster. It is thought that not only new entrants but also entrants due to conversion from other industries are increasing.Business restructuring subsidyGovernment measures such as these are also supporting this trend, and it is safe to assume that the market competition in the rental space field will intensify further in the future.

In view of such red ocean transformation, the rental space business in the future will focus on, in addition to the availability of facilities and services, location, price, etc.Optimizing the customer experience from reservation to use is also an important factor in securing competitiveness.

By using Sakurabook, it is possible to realize a flexible and highly convenient reservation site that is not found in other rental spaces.

Superiority of the rental space reservation site by Sakurabook

By using Sakurabook, you can realize a rental space reservation site with various advantages.

・Flexible reservation system that allows customers to freely choose the required time

・Reservation calendar with a sophisticated design that allows you to see availability and available dates at a glance

・Reservation acceptance for multiple spaces on the same site

・Automation of reservations, payments, confirmation emails, cancellations, etc.

・Effectively attracting customers by deploying web advertisements focused on specific regions

Let's take a look at the unique features of Sakurabook and the benefits and superiority of the rental space reservation site.

A flexible booking system that allows customers to freely choose their travel time

As with rental conference rooms, co-working spaces, and shared offices, the amount of time required varies depending on the customer.

For example, even in the exact same rental office,Some customers say, "I want to use only one hour for a simple meeting," while others say, "I want to use six hours because I want to concentrate on work as a team."I guess.In this way, it is normal for the required time to be different depending on the customer.

on the other hand,Existing reservation systems do not allow customers to freely select and specify the required time.

The operator side sets the time frame in advance, such as "10:11 to 11:12", "XNUMX:XNUMX to XNUMX:XNUMX", etc., and the system allows customers to select and make reservations from among those frames. It is

《Customer Request》

Customer A: Just XNUMX hour for a quick meeting

Customer B: I want to borrow XNUMX hours and have a thorough discussion

Customer C: XNUMX hours because I want to work carefully

Depending on the customer's request, the required time varies depending on the case.

《Conventional reservation system》

Most of the conventional reservation systems are in the form of selecting from a fixed reservation frame.We cannot meet the different demands of each customer.

・From 10:11 to XNUMX:XNUMX…[Empty]

・From 11:12 to XNUMX:XNUMX…[Reserved]

・From 12:13 to XNUMX:XNUMX…[Empty]

...

[Customer A] We only want to rent for one hour, so let's choose from the empty slots.

[Customer B]: I want to rent for XNUMX hours, but there are no slots for consecutive reservations...Let's go elsewhere.

[Customer C]: I want to rent for XNUMX hours at a time, but it seems difficult.Let's consult somewhere else.

With Sakurabook, customers can make reservations for their desired travel time.

The major difference between Sakurabook and conventional reservation systems is that customers can make reservations for their desired travel time.

Sakurabook's reservation system is designed so that the minimum and maximum usage times are set in advance, and the customer can freely select and set the required time within that range.

《Sakurabook Reservation System》

For example, set the minimum usage time and maximum usage time as follows.

・Minimum usage time: 1 hour

・Maximum usage time: 6 hours

In this case, the customer is free to choose the duration as follows:

...

[Customer A]: Let's make a reservation for the minimum usage time of XNUMX hour.

[Customer B]: You can freely set the required time between XNUMX hour and XNUMX hours, so you can make a reservation for XNUMX hours.

[Customer C]: Let's make a reservation for a maximum of XNUMX hours.

In this way, the ability to flexibly respond to requests for different required times for each customer is a major feature of Sakurabook that has not existed in the past.

Various functions of Sakurabook that are useful for rental space reservation sites

In addition to flexible reservation time settings, Sakurabook is equipped with various functions that are useful for rental space reservation sites.We will introduce some of them.

Automatically send emails regarding reservation reception, payment, the day before the reservation, etc.

Most of the emails commonly used in online reservations, such as confirmation emails for reservation reception and payment, as well as reminders before the reservation date, are automatically sent.You can automate most of the customer correspondence simply by setting the conditions to be sent and the contents of the email in advance.

Unlimited number of reservation menu registrations, abundant service development

Sakurabook is also ideal for facilities with multiple spaces, such as rental conference rooms, rental offices, and studios.You can register an unlimited number of reservation menus and develop a wide range of services.

Option menus and additional fees such as equipment rental

For example, in the case of rental conference rooms, there are many cases where equipment rental services such as projectors, whiteboards, computers, microphones, and cameras are also available.You can also set option menus and additional charges for such additional services.

Automatic application of cancellation policy, automatic cancellation correspondence

Sakurabook can automate most of the cancellations that tend to cause problems when accepting reservations.When a customer cancels, we automatically apply the cancellation policy, such as the preset cancellation period and refund rules, and automatically respond.

Abundant payment methods unique to the Shopify app

With Sakurabook, you can also use a variety of payment methods unique to the Shopify app.Credit card companies, electronic money, QR payment, mobile phone carrier payment are also possible.

Unique measures can be developed to attract customers and improve the repeat rate

Attracting customers

Flow of rental space reservation by Sakurabook

Now, let's take a look at the flow of rental space reservation by Sakurabook.

The overall image is shown below.

XNUMX: The customer makes a reservation from the site

First, a customer visits your site and makes a reservation.You can freely decide the required time and apply within the range of preset minimum time to maximum time.

Your reservation will be approved, payment will be processed, and a reservation confirmation email will be sent.This process can be automated entirely, but it is also possible to approve bookings manually.

*Automatic response when canceling

You can cancel until the preset cancellation deadline (X days before the date of use).If the customer cancels the reservation from the site, the cancellation policy will be automatically reflected and the refund will be processed.

XNUMX: Reminder delivery

A reminder email will be automatically sent to the customer on the day before and on the reservation date.

XNUMX: On the day of reservation

It is the day of the reservation.Make preparations before your guests arrive. In Sakurabook, you can set the interval time from X minutes before the time you applied for to X minutes after the end of your reservation so that reservations will not be accepted.This will allow you to calmly prepare and clean up.The customer will come to the store when preparations are complete and will use it at the required time reserved.

XNUMX: Send thank-you emails

It is also possible to automatically send a thank-you e-mail to customers who have used the service after using it.As with reminder emails, you can set the text and delivery conditions in advance and automate them.

Use Sakurabook as a rental space reservation site!

Sakurabook is equipped with detailed functions necessary for building and operating a rental space reservation site. By using Sakurabook, it is possible to realize a reservation site for various rental spaces such as rental conference rooms, rental offices, shared offices, coworking spaces, studios, and event spaces.