Manage Bookings

The Sakurabook admin site dashboard allows you to create, edit and delete all bookings.It will be the main administration screen for all Shopify site administrators.

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๐Ÿ“Œ This dashboard shows all bookings in your Shopify site's store.You'll see reservations you've created manually, as well as reservations made by your administrator or by customers directly through your Shopify store.

Contents

Create Booking

  1. Click on the calendar where you want to create a booking.

    ๐Ÿ“Œ Each row in the day view corresponds to one rental space or staff member.On the other hand, in week view you have to select staff and service type.

  2. Please fill in all the required information and make sure the staff and service type are correct.

    ๐Ÿ“Œ Please note that after-hours reservations cannot be made in the gray zone.Additionally, you cannot create past bookings or bookings for inactive staff or spaces.

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  3. After you click on the Create button, a booking is created and it appears on the Dashboard.

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  4. You can also navigate to the Staff, Service, or Space detail and your Booking will show on the calendars there as well.

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Edit or Delete Booking

If you want to change booking time or delete a particular booking, go back to the Dashboard section and click on the booking that you want to edit or delete. Make the changes and press the Save button. Or press the Delete button for cancelling the booking manually.

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Manually Created Bookings

DashboardCustomers also receive an invoice for payment from Shopify when they create a reservation on Shopify.Upon proceeding to payment, the Sakurabook app will send the customer a confirmation email regarding the reservation and the reservation will be considered paid.

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Cancellation Handling

When your customers want to cancel their bookings, they need to communicate it with you as a merchant and you need to manage their bookings in the dashboard manually. We currently do not offer a customer-facing interface for booking cancellations.

๐Ÿ’ก We are planning to develop an automatic cancellation function in the future version upgrade of the Sakurabook app.


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